FAQ
Frequently Asked Questions
Need to learn something new? We’re here to help. Check out the following questions about our company and see if they answer any of your questions:
We provide outsourcing solutions and services for individuals, small businesses, and Fortune 500 companies in all industries. From answering phones to data entry to customer service, we’ve got you covered!
Microsourcing provides exceptional customer service at an affordable rate. With our help, you can get done in a fraction of the time what it takes you hours to do on your own!
We are a small business ourselves, so we understand the challenges those businesses face. That’s why we designed an incredibly streamlined process for our customers – from sign-up through automation – that saves them time and energy.
Our services put cashback in your pocket. With our help, you can get more done in less time, and you won’t have to hire or train new employees!
The cost for each project depends on how long it takes to complete and the number of employees we need to assign. Our pricing is very competitive, so we’ll be sure to give you a great deal that fits your budget.
Yes, we do! We want to support organizations working to improve their community, so we offer a discounted rate to qualifying non-profit organizations.
To get started with Microsourcing, all you need to do is fill out the sign-up form on our website, and then one of our project managers will contact you to discuss your project in detail. We look forward to working with you!
Microsourcing is available 8 am – 6 pm, Monday – Friday. Our customer support agents are available 24/7 for urgent projects and immediate customer service needs.
To delegate work effectively, you must first understand that Microsourcing is more than just a name. It is a way of thinking that encourages our employees to provide customer service in a way that integrates into their day-to-day life. We make sure that everyone has the tools necessary to do so, and we provide the training.
Yes, we provide all managers with a server-side application that they can use to give their employees feedback and manage them quickly and easily.
Of course, we have a team of engineers that can help you provide the training that your employees need. They have been trained to provide the support you need to manage and grow your small business. Our customer support agents are available 24/7 to answer questions during peak seasons and any time of the year.
It’s possible. If you’ve got a lot of work that needs to get done and a very tight schedule, we can assign one or more employees to work exclusively with you.
We pride ourselves on providing quick service and speedy responses. All of our customer support agents are available 24/7 during peak seasons, and you will usually receive a response within 12 hours of making your inquiry.